The schedule of all our flights is available on our website in the “Destinations” section. All current flight destinations for the current period are listed here. You can also contact our operator at +998 78 888 10 10 or send an e-mail request for up-to-date schedule information to
If your flight is delayed, airport or airline staff will provide you with all the information you need. If your flight is canceled, we will provide you with alternative flight options or you will be refunded in accordance with the airline's policies.
According to the regulations, in case of flight delay, flight cancelation or route change due to the airline's fault, due to weather, technical and other reasons, you will be provided with services free of charge:
- accommodation in the mother and child room for passengers with children under 7 years old;
- more than 2 hours: two phone calls or two e-mails
- more than 2 hours: provision of refreshments
- more than 4 hours: provision of hot meals to passengers; and then every 6 hours during the day and 8 hours at night.
- more than 10 hours during the day and more than 6 hours during the night: accommodation in a hotel
- transfer to the hotel
- luggage storage
The delay is counted from the time indicated on the ticket as the time of departure.
Please check flight status information on our website in the “Online board” section or contact our staff for assistance.
Boarding starts at the time indicated on your boarding pass under Boarding Time. Please arrive at the designated boarding gate by this time. Boarding ends 20 minutes before departure time. Late boarding passengers will not be allowed to board the flight.
Boarding is done starting with passengers with special needs. Then business class passengers, passengers with children and economy class passengers board. Please follow the instructions of the staff. Please show your boarding pass and identification document at boarding.
For information about the status of your flight, please use the “Online board” section of our website. In this section you will be able to see the current departure and arrival times, as well as information about possible delays or changes. Here you can also track other flights of our airline.
In some cases, it is possible to change the date or time of departure - it depends on terms of the tariff for which the ticket was purchased.
According to the rules, changing the date and time of departure to a later or earlier date or time than specified in the ticket is considered as a voluntary withdrawal from the flight and may lead to a change in the cost of air transportation, as well as payment of the necessary fees.
Please check all Tariffs provided by the Company before purchasing a ticket or contact our reservations and customer service department for detailed information.
To see ticket prices for a specific flight, please use our online ticket search engine on our website. Enter your point of departure, destination point, departure date and number of passengers to see available options and prices.
Ticket prices may vary depending on current demand, departure date, days of the week and other factors. To save money, we recommend you buy your tickets in advance.