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FOOTER MENU EN

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  • Help & Contact
  • Frequently Asked Questions
    • Reservations & Registration
      • How do I buy tickets for Air Samarkand flights?
      • How is payment made?
      • What does the check-in process look like?
      • How do I contact customer service?
      • What documents are required for check-in?
      • What documents do I need to fly abroad?
      • Which countries do not require a visa for citizens of Uzbekistan?
    • Tickets & Flights
      • How do I find out the airline's flight schedule?
      • What do I do if my flight is delayed or canceled?
      • How do I board my flight?
      • Where do I find out the status of my flight?
      • Can I change the date or time of departure after purchasing a ticket?
      • How do I find out the cost of a flight ticket?
    • On board
      • What services are provided during the flight?
      • What entertainment opportunities are provided for children on board?
      • What additional services are available to passengers?
      • Can I bring my pet on board?
      • Can I order special meals on board?
      • What safety rules apply on board the airplane?
      • What size and weight of baggage is allowed on flights?
      • What should I do in case of baggage loss?
    • Passengers
      • Does the airline have any loyalty programs for passengers?
      • What services are available for passengers with disabilities?
      • What additional services are provided to business class passengers?
      • Can I use your airline if I am pregnant? What restrictions could apply?
      • Do I need to register and book a ticket separately for a child of two years old?
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